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Frequently asked questions

Do you have more images than you have displayed on your website?

Most of our images are scanned and uploaded to the website already but we do have additional images in our analogue archive and may have digital images available that have not yet been uploaded to the website, so if you cannot find what you are looking for do send us a Search Request.

Can I order larger images than available on this website?

We can send you larger files by FTP, or written to CD/DVD, please e-mail us with your requirements. 

Do I need to register to buy your images?

Yes, if you wish to order/download hi res images then you need to register. Click 'register' at the top of this page.

I've lost my password, can you help?

Click on 'Sign In' at the top and then click on 'Forgotten your Login Details. Then enter your email address that you provided when you registered

Do you accept credit card payments?

No, payments should be by Bank transfer, sterling cheque,
 or Pay Pal

Can I print the search results or lightbox pages?

Yes you can, but you'll need to enable printing of background images. 

On a Mac go to the print option in the file menu and on the pop up options window click on 'Copies & Pages' and select 'Firefox' or 'Safari' (or whatever browser you are using). Then tick the box 'Print Background Images'

. On windows/Firefox choose page setup in the file menu and tick the box 'Print background (colours and images)'. On Windows/Internet Explorer it is not possible to print out the images so we suggest using Firefox instead.

Do you accept photography commissions?

Yes, many of our photographers are available for photographic commissions. Please contact us for more information.

Can I use an image for layout purposes?

Yes, if you are a registered user, and signed in, you can download a comp image clicking Download Comp' link which is found above the image on the image preview page. These images are ONLY for internal layout purposes and not for publishing.

Do you charge for image searches?

No, there is no charge. We can do a free image search for you and email you a lightbox of the search results.

How can I use an image that I've purchased?

We sell Rights Managed images which means that you can only use an image for the use specified by you at the time of ordering and agreed by us. Any further uses of an image need to be cleared by us in writing and in advance.

File sizes

If you cannot find the answer to your question and you need further assistance please email us on or call +44 (0)1948 780191.